Privacy Policy

Last Updated: December 2024

At LokRent, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our traditional clothing rental platform.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, mobile number, email address, location (city and pincode)
• Profile Information: Profile picture (optional), clothing preferences
• Listing Information: Photos and descriptions of clothing items you list
• Communication Data: Messages exchanged through our platform
• Usage Data: How you interact with our platform, search history, and app analytics

2. How We Use Your Information

We use your information to:

• Facilitate connections between clothing givers and askers
• Verify user identities and maintain platform safety
• Send notifications about requests, confirmations, and platform updates
• Improve our services and user experience
• Provide customer support
• Ensure compliance with our terms of service

3. Information Sharing

We share your information only when:

• Mutual Connection: Contact numbers are shared only after both parties confirm availability
• Public Listings: Clothing photos and basic details are visible to other users
• Safety Concerns: We may share information with authorities if required by law or to prevent harm
• Service Providers: We may share data with trusted third-party services that help us operate the platform

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data during transmission
• Secure storage of personal information
• Regular security audits and updates
• Limited access to personal data by authorized personnel only

5. Your Rights

You have the right to:

• Access and review your personal information
• Update or correct your profile details
• Delete your account and associated data
• Opt out of non-essential communications
• Report inappropriate behavior or content

6. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. When you delete your account, we will remove your personal information within 30 days, except where we are required to retain it for legal purposes.

7. Location Data

We use location information to connect you with users in your area. You can choose to provide your location manually or allow automatic detection. Location data is used solely for matching purposes and is not shared with third parties.

8. Children's Privacy

LokRent is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes through the app or via email. Your continued use of LokRent after changes become effective constitutes acceptance of the revised policy.